eBook and MP3 FAQ

What format do your eBooks have?

We currently offer PDF versions of many of our titles, and we hope to offer reflowable ePub and Kindle versions soon.

What devices can I read your eBooks on? 

The wonderful things about PDFs is that you can read them on any device: your computer, laptop, tablet, iPad, eReader (Kindle, Nook, etc), or smart phone.

What devices and programs can I listen to your MP3s on?

You can listen to your downloaded music with Itunes, Windows Media Player, or the digital music program of choice.  You can then load your music on any device that supports MP3s, which is most of them these days.

How do I purchase and access your eBooks or MP3s?

Click ‘add to cart’ or ‘add’ on the product page.  Go to your shopping cart and click ‘proceed to checkout’.  Enter your shipping and billing information and click ‘place order’.  A confirmation page will appear that has your order details:

order details

You can download your file by clicking on the link after ‘Download file’.  You will also be sent a confirmation email with a download link and you can always return to your account on nativeground.com to download past purchases.

How can I put my eBook on my Kindle (or other device)?

Connect your Kindle/other device to your computer with a USB cable and you should have the option to open the files contained on your device; at this point you can drag and drop the PDF into one of your folders and after you disconnect you should find your eBook.

Can I print a hard copy of an eBook that I purchased on my home printer?

Yes!

I want to read one of your instruction books on my e-ink Kindle. Will the screen be too small for it to be useful?

As long as you don’t have terrible eyesight, it should be fine.

Do I get an instructional CD when I purchase an instructional eBook?

When you purchase an eBook version of one of our instructional books that usually comes with a CD, you will download a zipped file that contains a PDF of your book and a folder with the numbered MP3s that correspond with the book.

 I bought one of your eBooks from Amazon (or Barns & Noble, Apple, etc).  How to I access the sound files that are supposed to come with it?

The first page that should open on your Kindle/Nook/etc version of this book is a page that gives you a link and password to a password protected page where you can download the instructional tracks.

**If you have questions that aren’t listed in the FAQ, please don’t hesitate to contact us!**

4 Responses to “eBook and MP3 FAQ”

  1. leonie May 29, 2015 at 5:18 pm Permalink

    I purchased both your banjo books on amazon.ca via kindle however, I am unable to access the zip file download using the password. Can you help?

    Thanks,
    leonie

    • Wayne Erbsen May 29, 2015 at 7:07 pm Permalink

      Yes, I’m writing you right now!

  2. Paul June 5, 2015 at 11:27 pm Permalink

    I used Amazon to order one of your ebooks. The book downloaded fine but when I use the link and password given in the book I don’t get to the .zip file. Is there a way you can help me?
    Thank you.
    Paul

    • Wayne Erbsen June 8, 2015 at 1:30 pm Permalink

      Yes, emailing you right now!

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